Shipping Policy
Shipping Policy
At MKN, we are committed to delivering your orders quickly, safely, and professionally.
Shipping Coverage
We currently ship throughout the Kingdom of Saudi Arabia. International shipping may become available in the future and will be announced on our website.
Order Processing
Orders are processed after successful payment confirmation.
Processing typically takes 1–3 business days, depending on product availability and order size.
Delivery Time
Estimated delivery times are:
Major cities: 1–3 business days
Other cities and regions: 3–7 business days
Delivery times may be extended during holidays, promotional campaigns, or circumstances beyond our control.
Shipping Fees
Shipping fees are calculated during checkout and displayed before the order is confirmed.
Free shipping may be offered for selected promotions or qualifying orders.
Order Tracking
Once your order has been shipped, tracking information will be provided via email or SMS whenever available.
Shipping Delays
Delays may occur due to:
Weather conditions
Public holidays
Courier service delays
Incorrect or incomplete shipping information
If delays occur, we will make reasonable efforts to keep you informed.
Customer Responsibility
Customers are responsible for providing accurate:
Full name
Mobile number
Shipping address
Postal code (if applicable)
MKN is not responsible for delays or additional costs resulting from incorrect shipping information.
Delivery Inspection
Customers should inspect their shipment upon delivery.
If any product arrives damaged or items are missing, please notify both the shipping carrier and MKN within 24 hours of receiving the shipment, with supporting photos where possible.
Contact Us
For any shipping-related inquiries, please contact us using the contact information provided on our Contact Us page.
