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موردين الطاقة

Privacy Policy

Privacy and Data Protection Policy

This Privacy Policy has been prepared to ensure the protection of user data and to comply with the application of the "Personal Data Protection Law" (PDPL). Personal data refers to any information that can be used alone or in combination with other information to identify a specific individual. By using this website, you agree to the terms stipulated in this policy.

1. Data Collected

1.1. Personal data we may collect includes:

  • 1.1.1. Full name.

  • 2.1.1. Email address.

  • 3.1.1. Mobile number.

  • 4.1.1. Postal/Mailing address.

2.1. Methods of data collection:

  • 1.2.1. Directly when registering, placing an order, or contacting us.

  • 2.2.1. Indirectly through cookies used when browsing the website.

2. Purpose of Data Collection

1.2. We use personal data for the following purposes:

  • 1.1.2. Completing registration and purchase transactions.

  • 2.1.2. Improving user experience and personalizing content.

  • 3.1.2. Responding to inquiries and complaints.

  • 4.1.2. Sending updates, notifications, and marketing offers (upon consent).

  • 5.1.2. Analyzing data to improve the quality of services.

3. Data Protection

1.3. We commit to protecting your personal data through:

  • 1.1.3. Storing data in secure servers within the Kingdom of Saudi Arabia.

  • 2.1.3. Using encryption technologies and network protection.

  • 3.1.3. Restricting data access to authorized personnel only.

2.3. We also adopt SSL technology to secure sensitive information, and payment data is not stored on our servers.

4. Cookies

1.4. We use cookies to improve website performance, including:

  • 1.1.4. Remembering shopping cart contents.

  • 2.1.4. Saving user preferences.

  • 3.1.4. Analyzing user behavior to improve services.

2.4. You can control cookies through your browser settings; however, disabling them may affect certain features of the website.

5. Data Sharing

1.5. We do not sell or trade personal data to any external party, except for:

  • 1.1.5. Website operating partners or authorized service providers (ensuring data confidentiality).

  • 2.1.5. In the event of a legal or regulatory obligation requiring disclosure.

2.5. Non-personal data may be shared for statistical or marketing purposes.

6. Statutory Rights of the Data Subject

1.6. The data subject has the following rights:

  • 1.1.6. The right to know how data is collected and used.

  • 2.1.6. The right to access their personal data.

  • 3.1.6. The right to correct their data.

  • 4.1.6. The right to request the destruction of data, unless there is a legal impediment.

  • 5.1.6. The right to withdraw consent for data processing.

2.6. The data subject can exercise these rights by contacting us through the means outlined below. We will respond within (7) business days free of charge.

7. Legal Basis for Data Collection and Processing

Personal data is collected and processed based on the user's consent, and they have the right to withdraw this consent at any time, unless there is a legal or contractual basis requiring the continuation of processing. The user can contact us via the email provided below to request withdrawal of consent or to inquire about it.

8. Data Retention and Destruction Period

We commit to retaining personal data for a period not exceeding three (3) years from the date of its collection, unless there are regulatory or contractual requirements dictating otherwise. Upon the expiration of this period, the data will be securely destroyed in a manner that prevents its recovery or reuse.

9. Dealing with Data Breaches

In the event of a security breach concerning personal data, we will notify users within (7) business days via email and the website.

10. External Links

The website may contain links to external websites for which we bear no responsibility. Please review the privacy policies of those websites before using them.

11. Personal Data Protection Officer

The management of (...) store is responsible for protecting personal data and handling any related complaints or requests. You can contact us using the following details:

12. Complaints and Inquiries

If you have any complaints or inquiries regarding the privacy policy or the way your personal data is processed, you can contact us via email: Energy.supplirs@gmail.com

13. Amendments to the Privacy Policy

We reserve the right to amend this policy at any time. Users will be notified of any amendments, and continued use of the website constitutes acceptance of the amended version of the policy.

14. Approved Language

The Arabic language is the official reference for interpreting this policy. In the event of any conflict between the Arabic version and any translation thereof, the Arabic version shall prevail.